Protests planned around the country at Serco's involvement in Test, Track and Trace programme

As Serco’s initial contract is due for renewal, protests will be held in towns and cities around England including London, Liverpool, Bristol, Manchester and Newcastle. They are being organised by the We Own It group who campaign against privatisation – especially of public services.

Serco’s delivery of the scheme has been widely criticised. Its rate of reaching contacts in the same household stands at just 52%. In May, the company accidentally shared the contact details of 296 of its tracers, in what would comprise a breach of data protection regulations. Staff working on the track and trace scheme have also described themselves sitting idle, without contact from their supervisors, with one claiming they worked for 38 hours without making a single phone call, instead spending the time watching Netflix.